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Long weekend listening

Entertainment, General, Media

We’re switching off the laptops, putting the phones to silent and kicking back until Tuesday morning. For any trips, long or short, podcasts are essential. Here are Edelman Australia’s top picks to keep you entertained over Easter.

We’re switching off the laptops, putting the phones to silent and kicking back until Tuesday morning. For any trips, long or short, podcasts are essential. Here are Edelman Australia’s top picks to keep you entertained over Easter:

 

My Favorite Murder – @MyFavMurder @MFMPodcast @MyFavoriteMurder

Weekly comedy podcast hosted by two lifelong true crime fans and comedians, Karen Kilgariff and Georgia Hardstark. The girls bring their own flavour to each episode, using dark comedy and shock to share their unique perspective on well-known cases.

Bonus: It has applications to work! Click here for ‘5 things marketers can learn from My Favorite Murder podcast.’

 

Generation Why – @GenWhyPod @TheGenerationWhyPodcast @GenerationWhyPodcast  

The ultimate true crime podcast, where Aaron Habel and Justin Evans spend every episode delving into all the details and their theories surrounding an unsolved murder, mystery or true crime story.

 

My Dad Wrote a Porno – @MyDadWroteaPorno @MyDadWroteaPorno @MyDadWroteaPorno

Yes you read this right, but don’t judge until you listen to it. It follows some QI (that program with Stephen Fry) researchers where one of their Dads has literally written a naughty novel, entitled Belinda Blinked. Hilarity ensues and it is well worth it. 

 

The Bugle – @TheBugle @TheBugle @TheBugle

For a touch of British sarcasm and a run down of the biggest news, this is your go-to. This satirical podcast throws shade onto all of the world’s leaders in the most hilarious fashion. 

 

#AskJackD – @JackDelosa @delosa @Jackdelosa

Jack Delosa is an entrepreneur and the founder of The Entourage who aims to bring entrepreneurial learning into schools. He offers simple and tangible advice on how to grow your business, generate revenue or deal with business failures.

 

Ted Radio Hour – @TEDRadioHour @TEDRadioHour

Talks on all fascinating ideas, inventions and new ways to think and create. From understanding why people are always online, to scientific processes and achieving the next big breakthrough. The sessions are hosted by Guy Raz and new episodes are released weekly.  

 

ABC Radio National – All In The Mind @allinthemind @ABCRNAllInTheMind 

Want to know more about your brain and how it tweaks behaviour, this is the podcast for you. Most recently an episode called “Growing Up Digitally” documented how different generations mature with and without internet. Fascinating listening. 

 

A Neuroscientist Explains@bnglaser 

A podcast that only kicked off in 2017, A Neuroscientist Explains looks at a different news topic each week through the science of the mind. The sessions are shared on a weekly basis and hosted by Observer Mag columnist and neuroscientist Dr. Daniel Glaser. Highlights are ‘How music affects the brain’ and ‘How we perceive the truth’.

 

The 5AM Miracle – @JeffSandersTV @jeffsandersproductions

An action-focused weekly podcast hosted by Jeff Sanders that is dedicated to “dominating your day before breakfast”. Jeff talks about how to tackle goals and challenges with enthusiasm and encourages his listeners to adopt small daily habits that lead to long-term results. He often hosts experts who contribute to the podcast covering topics such as emotional health and happiness, productivity and time management.

The 5 things to know about the new AANA social influencer laws

General

So by now you’ve probably heard about the new Australian Association of National Advertisers (AANA) influencer laws, which is an amendment to a current law for celebrities and “influencers” on TV, radio and print but never on social media, until now.

So by now you’ve probably heard about the new Australian Association of National Advertisers (AANA) influencer laws, which is an amendment to a current law for celebrities and “influencers” on TV, radio and print but never on social media, until now.

 

This post is not an outline of how to use influencers, so if you haven’t read Paulie Linton’s blog post on “Why you should be ‘fashionably late on spending money on trends”, do yourself a favour and give it a read to brush up on influence vs influencers.

 

The amendment to the law has been put in place to combat those on social media who post false information about a product or brand, to the point where some influencers/bloggers accept payment to post about a product without having even tried the product, or even writing the endorsement themselves.

 

Below are 5 things from the AANA laws to know if you’re engaging an ‘influencer’ on social:

  1. An influencer isn’t determined by follower base

If you are engaging and transacting with anyone to convey a message on behalf of your business, they will need to disclose that they are doing so, or both parties will be liable to fines. Social influencers are no longer restricted to the Kim Kardashians of the world.

  1. Payment isn’t restricted to money

So, you have a business that sells candy bars, you reach out to a few influencers and send them free product asking them to post about how much they love the bar and use your hashtag. If you don’t classify this as payment, then you’re wrong. This is an exchange of reward and the ‘influencer’ must disclose that the post was paid for.

  1. You don’t have to put a # on it

Notice an increase in #ad on social channels? As I write this there are over 3.5 million tags on Instagram posts. So is this necessary? Short answer is no. If the copy makes it obvious that the influencer was paid, or is speaking on behalf of the brand and the post is not misleading to the applicable audience members, then you’re in the clear.

  1. This is a law, not a guideline

This point is rather self-explanatory, this amendment is not a guideline, it is the law, meaning if you’re in breach of the new rules then you will be eligible for a fine (up to $1.1million for brands) or stricter punishments.

  1. What if the Influencer goes rogue?

These new rules are not just for the influencer’s protection, but also for the brand’s. Some of you may recall the case of Essena O’Neil, a beauty/lifestyle influencer, who after agreeing to post certain content, ended up going back and changing all the copy on her posts to negatively talk about the brands who paid her to post. Luckily for Essena this was before the new laws, so she was let off the hook without prosecution.

If you have a signed contract with the influencer on scripted copy or even strong suggestions for copy, that they have agreed to, then they go rogue, they can be prosecuted under the new laws (and fined up to $220,000 for an individual). A contract is something that should always be sought after, even to outline best practices for both parties.

 

So even though there is a new law in place, there isn’t too much that needs to change for brands. The above list is best practice to ensure that your brand stays within the law when engaging and transacting with an influencer, no matter how big or small the activation may be.

 

For any additional information on the AANA law amendments they can be found HERE.

One man, a lot of BBQ and four trends from SXSW 2017

General

Now that the dust has settled, the delegates have returned home, and the smell of BBQ has been washed out of clothes – it’s time to reflect on some of the top trends to appear out of this year’s SXSW, the world’s largest conference for interactive and emerging technology, hosted in Austin, Texas.

Now that the dust has settled, the delegates have returned home, and the smell of BBQ has been washed out of clothes – it’s time to reflect on some of the top trends to appear out of this year’s SXSW, the world’s largest conference for interactive and emerging technology, hosted in Austin, Texas.

 

Once again, a packed program of over 800 official sessions and numerous unofficial sessions took place with speakers stretching from mountain climbers through to neuro-scientists by the way of rocket engineers.  Throw in trade stands peddling every possible new technology that comes to mind and you’ve got a jam-packed schedule.

 

Below represents just a very small number of the fascinating trends that really caught my attention over the week.

1. Autonomous Vehicles

There was no escaping autonomous vehicles this year at SXSW with flashy exhibitions from NIO, a new e-vehicle start-up to come out of China, and a fascinating discussion led by Ford CEO Bill Ford, who summised that whilst the technology was unquestionably just around the corner the challenges fundamentally lie within society.  In short, are we ready to manage the consequences of autonomising entire industries and the subsequent shift in employment needs? And are we employing the right people to make this happen?

2. VR as a communications tool

My colleague Jennifer Trou sums it up well in her recent Friday Five post: “VR and AR were seemingly on every corner and in every activation, but much of the conversation about them was still focused on the real-world applications. So while VR and AR will play a role in our future, many are still figuring out what that will be exactly.”

3. The future is bright. The future is Bots

Bots were an unescapable force this year, from Abbey, the official SXSW bot who helped you find your way to the right session and helped many a delegate find out what they’d missed, all the way through to Facebook and messenger bots transforming how consumer engage with brands through social media.  One way or another, as AI becomes more complex and sensitive, bots will inevitably take over many roles currently held by real people.  Whether they can manage the Australian sense of humor is yet to be seen…

4. Influencer Marketing – the new frontier

A huge conference track this year, a number of sessions dedicated their entire time to influencers. What I found interesting was the number of brands doing it right and the number that are still swinging and missing, with a heavy debate about the difference between Influencer Marketing and Influencer Engagement.  For a more in-depth analysis of the state of influence in Australia, I suggest you take a look at Pauline Linton’s great piece on why you should be ‘fashionably late on spending money on trends’.

 

Needless to say this is just four trends that immediately leapt out this year. To hear more on these topics, as well as other interesting discussions including neuroscience over-taking the traditional focus groups, the rise of National Geographic as the most exciting brand in the world and iMessenger as green space for brands, keep an eye out for an invitation to the upcoming Edelman Soundbite session that will go into much more detail.

Why you should be fashionably late when spending money on 'trends'

Consumer Trends & Insight, Culture, General, Innovation, Insights, Media, News, Richard Edelman, Technology, Trust

February, finally. Is it safe to assume you’ve read up on your fair share of 2017 trends and know what ‘25 Things your Marketing Strategy Needs in 2017’? Good, it’s time to focus on three things of actual importance. As my colleague, Steve Rubel – chief content strategist for Edelman, points out here, there are three major inversions taking place as we speak, that all marketers and communications professionals need to be aware of (or probably already know and need to take seriously). Over the next few hundred words, I’ll attempt to add a useful, local filter on influence, attention and distribution.

February, finally. Is it safe to assume you’ve read up on your fair share of 2017 trends and know what ‘25 Things your Marketing Strategy Needs in 2017’? Good, it’s time to focus on three things of actual importance. As my colleague, Steve Rubel – chief content strategist for Edelman, points out here, there are three major inversions taking place as we speak, that all marketers and communications professionals need to be aware of (or probably already know and need to take seriously). Over the next few hundred words, I’ll attempt to add a useful, local filter on influence, attention and distribution.

 

On Influence

I probably heard the word influence more times last year than I have in my entire life, albeit mostly in the context of how much ‘influence’ some influencer had. Influence, as defined by Google is, “the capacity to have an effect on the character, development, or behaviour of someone or something, or the effect itself”. This definition is important to keep in mind as you develop plans and / or briefs to influence your consumers in 2017. Most important to note is that influence no longer simply comes from above, but predominantly through our peers. Although this is something that most of us haven’t questioned, we’ve never understood the value or impact of peer-to-peer communications in the same way we do now.

For the purpose of keeping this article under 700 pages, I’ll spare you my entire POV on influence and focus specifically on why it’s important for influencer marketing.

  • Own your program: So, you have a list of ‘influencers’, they all have big followings, and you want to do something with them. Stop. Wrong way. Go back. This happened and failed way too many times in 2016. This year, please start with the end in mind. Think about what you’re trying to achieve, what your consumers want, what they’re talking about and with who, understand the forces (today and tomorrow) that are impacting them and your brand and design a program accordingly. Then and only then should you consider casting it with the right people. Most importantly, make it measurable – maybe even throw in an old-school feedback loop. For more information, feel free to email me: linton@edelman.com.
  • Understand the rise of micro-influencers: and know that ‘peer-to-peer’ influence is not a justification to pay a fitness blogger with 1 million followers on Instagram your entire campaign budget to post an image you have no say over. Micro-influencers are classified as social personalities with 1,000 to approx. 10,000 (100,000 in the US) followers and more often than not, have deeper engagement and therefore actual influence over their communities than ‘mass influencers’ do. Their audiences generally act with more passion as they feel a greater sense of relatability and connection to the influencer.
  • Don’t forget that ‘influencers’ are practically their own people: with their own thoughts, opinions, pens and cameras. Don’t simply think of influencers as amplifiers of your brand’s message, but don’t go letting their ‘brand’ outshine yours. Respect their creative process and relinquish some control, align on outcomes and go forth and partner with them, you may even influence someone along the way.

Finally, I’ve listened to and read quite a few interesting perspectives on influence and influencer marketing, but none more so than this Digiday Podcast where Brian Morrissey talks with Digiday managing editor, Shareen Pathak and senior reporter, Sahil Patel on the ‘influencer bubble’ and the prediction that it just might burst this year. That’s not to say there isn’t a place for brands to work with independent third parties that genuinely impact the decisions their consumers make, just that in 2017, some things need to change. Give it a listen.

 

On Attention

Today, consumers are paying more attention to their limited attention and don’t just want to give it up to any ol’ brand, for any ol’ reason. Here are some things to think about if you want my attention:

  • We’re over gimmicks: Whether you’re a Pokemon GO fan or not, you can’t deny that in 2016, augmented reality was brought to the masses. In the same way, there were also great developments in VR, livestreaming and other immersive technology that made ‘shiny new gadgets’ more accessible than ever. I could sit here and throw out a load of stats and info about video consumption and all the coolest tech that we can expect, but what’s more important is what that means for consumers – access. Not only do they have access to great content that is being produced by all the biggest and best brands, but they have access to the equipment to make content (almost as good, if not better) themselves. And it’s this access in 2017 that means you need to start to think more practically about the application of new tech and the opportunity it offers to connect and interact with your consumers in new and useful ways. Think purpose and story first and make them some content they just can’t refuse; that either adds value to their lives or at the very least, their newsfeeds.
  • A good story isn’t told by robots and algorithms: Last year, there seemed to be a growing focus – almost obsession – with using the latest tech and tools rather than achieving business or marketing objectives. This year, it’s important to be careful not to focus too much on the tools, and think story / purpose / objective first. A bot might be an important component to a campaign, but it shouldn’t dictate it. We’re communications professionals, professional tellers of great stories, let’s not forget that every time some new technology is released or Facebook and Google get creative with math.
  • Respect access to their attention. They expect you to: Consider that your consumers expect brands to respect their attention, so don’t get too caught up in playing with tech for tech’s sake. It’s not so much that attention spans are getting shorter, but consumers are getting less forgiving of brands or waste their time and exploit their attention. Don’t be that brand.

 

On Distribution

Like anything, content doesn’t exist in a build-it-and-they-will-come type scenario. Almost more important than the story you must tell is how and where it’s found; and with the collision of technology and media, we see greater importance and power in the hands of platforms. Here’s what’s important to know when thinking about distribution:

  • Even the media is on social: Trust in media is at an all-time low, as it struggles to create the agenda. Here, Richard Edelman sums up the 2017 Edelman Trust Barometer findings and impact well:

“the media, the vaunted Fourth Estate in global governance, plunged in trust this year, distrusted in more than 80 percent of the countries we survey, to a level near government. Media is now seen to be politicized, unable to meet its reporting obligations due to economic pressures, and following social media rather than creating the agenda. Donald Trump circumvents mainstream media with his Twitter account, in this way seeming more genuine, approachable and responsive. Technology has allowed the creation of media echo chambers, so that a person can reinforce, rather than debate, viewpoints. In fact, 59 percent of respondents would believe a search engine over a human editor. It is a world of self-reference, as respondents are nearly four times more likely to ignore information that supports a position that they do not believe in.”

  • Community matters: What’s important to note about the above is that as trust in media declines, trust in community and actual ‘people like me’ continues to rise. And as marketers, it’s important to consider your consumers and their community in every interaction. Remember that social networks are open to institutions of all shapes and sizes but fundamentally exist to connect people. For this reason, when thinking about distribution, it’s critical to consider how your community may respond to any brand communication and whether there is (or should be) an opportunity for them to interact (or react).
  • Distribution is not amplification, it’s about planning: As easy as it can be, it’s important not to treat distribution as an afterthought, but start to consider it at the very outset of campaign planning. Thinking about distribution from the very beginning is critical for delivering good and effective ideas. Note: this is not a trend, it’s best practice.

If you only remember three things in 2017, remember these:

  • Want to create good content that is both entertaining and useful? Think a little differently and make use of the tech available to you – but don’t let the tech lead your story, it should play the supporting role – your consumers expect it if you want their attention.
  • Got a good story? Think about how and where your audience will hear it – and who they’ll hear it from. They trust their peers (and maybe even your staff) more than they trust the media, so think people and channel when thinking through distribution.
  • People are no longer influenced from above. So consider micro-influencers and don’t get caught up in the mass-influencer bubble.

Finally, I’ve been writing this article for longer than I really should’ve been. Every time I read an article or listened to a podcast that mentioned marketing and / or media, I’d change my mind or tweak my point of view on something. In 2017 (and every year) I encourage you to do the same. This is the year of greater access to tech, greater strength in community and the greatest decline of trust in media. Brands, marketers, agency people, anyone who reads this, this year, be curious and keep an open mind, but always keep your eyes on the prize.

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